Peer Supporters should expect to learn to control how we are feeling.

• A. It is impossible to control emotions
• B. Emotions are not part of this work
• C. We should expect to learn to control how we are feeling
• D. Emotions should be ignored

Answer: (C)

Managing emotions is part of peer support work. Peer Supporters are trained to recognize their own feelings and use strategies to regulate them so they can stay present, listen effectively, and respond in a helpful, professional way. This isn’t about suppressing emotions or pretending they don’t exist; it’s about noticing what you’re feeling, choosing a constructive response, and using skills like grounding, breathing, supervision, and self-care to keep emotions from undermining the support you provide.

So, you should expect to learn how to influence and regulate how you’re feeling as you work with others. The other statements imply emotions aren’t part of the job or should be ignored, which contradicts the emphasis on emotional awareness and regulation that is essential to this role.