When using motivational interviewing as a peer support technique, you should...

• A. Confront issues of concern
• B. Tell how best to address challenges
• C. Challenge resistance
• D. Listen, support and promote self-efficacy

Answer: (D)

Motivational interviewing in peer support focuses on a collaborative, client-centered conversation that strengthens a person’s own motivation and confidence to change by exploring ambivalence and supporting self-efficacy. The best approach is to listen, provide support, and help the person build belief in their ability to change. By listening and reflecting, you validate their experience and invite them to voice their own reasons for change, which boosts intrinsic motivation. Confronting issues, telling someone exactly what to do, or pushing against their resistance tends to increase defensiveness and undermine their sense of autonomy. In contrast, staying with listening, encouragement, and strategies that boost self-efficacy keeps the process empowering and aligned with the person’s readiness and goals.