Words can inform, clarify, encourage, support, enlighten, and unify.

• A. Words can inform, clarify, discourage, isolate, and confuse
• B. Words can inform, clarify, encourage, support, enlighten, and unify
• C. Words have no impact on relationships
• D. Words should be avoided in supportive conversations

Answer: (B)

Words shape how people understand information and feel in a conversation. When we use language to inform and clarify, we help others grasp what's being shared. Encouraging, supporting, enlightening, and unifying through words builds trust, reduces uncertainty, and strengthens connections in relationships. In supportive settings, this kind of language fosters safety, collaboration, and a positive emotional climate, which is essential for effective help and engagement.

The best choice reflects that positive, constructive impact: words that inform, clarify, encourage, support, enlighten, and unite. The other options introduce negative effects like discouraging, isolating, or confusing language, or suggest that words have no impact or should be avoided, which wouldn’t support the goals of supportive conversations.